Client Story: Robinsons Facilities Services in Yorkshire

Client Story: Robinsons Facilities Services in Yorkshire

With more time, less stress, increased profit, and fulfilling your personal vision of success…  this is the way we believe all businesses should be run, and making this happen for our clients is our Purpose.  

Robinsons Facilities Services is a business that shares this belief….  

Robinsons are  Yorkshire’s leading HVAC repair and maintenance company, specialising in boilers, air conditioning, electrical works, plumbing and much more. Their ethos is firmly based on working with and supporting local Yorkshire businesses and that extends to their suppliers too. 

Our Leeds location means we are close by to Robinsons Facilities Services base in Harrogate.  Like them, we find an immense sense of pride in working with a local company.

Robinsons Facilities Services is owned and operated by Luke Kitchen, an ex-accountant himself with a passion for helping businesses improve their efficiency and stay compliant through regular servicing and maintenance of all building assets. 

Luke decided to focus on the Yorkshire market in order to deliver a better, more personal service. 

He comments:

“Our commitment to Yorkshire based businesses means we can ensure our engineers can attend to all sites in the region as quickly as possible without the need for unnecessary or long travel delays. Our heating and air conditioning engineers understand the importance of attending to sites promptly and our central Harrogate location makes us perfectly accessible to attend to all Yorkshire businesses when we’re needed.”

Working with Ascentis, Luke feels he has built a strong local relationship and is delighted with the service he has received from us.

“We started working with Ascentis four years ago following a recommendation. Ascentis provides a great service, and I particularly like the fact they specialise in innovative cloud accounting solutions.  So we get rock-solid financial systems I can access from anywhere, without the paper and delays we had before.  With the shared access they have on our systems, they’re on-hand to support our own in-house accounts assistant.”

Given the length of time that Robinsons Facilities Services have worked with us, does Luke have any comment as to what keeps the relationship so strong?

“Over the last few years, our repair and maintenance business has grown considerably and we know for a fact that having trusted local suppliers onboard, like Ascentis, has enabled us to progress to where we want to be.”

John Oddy, Managing Partner at Ascentis, comments:

“Luke Kitchen represents the rare breed of business owners we attract, who are not just technical experts in their chosen field, but also have a thorough understanding of, and mastery over, the finance function of their business.  To us it’s the bedrock of all meaningful strategy, planning and control.  There’s nothing more rewarding than working with someone with the same values”

For more information about Robinsons Facilities Services, visit 

To find out more about how we can help you and your business contact us now.