Streamlining Financial Operations

Streamlining Financial Operations

In this case study, we explore the challenges faced by a group of companies operating in the franchise hospitality and retail space. During our initial review with the client, several issues were identified in assessing the financial data within the business. These challenges included multiple platforms for recording financial information, managing multiple income streams, ensuring accurate cut-off processes, and improving project management.


To address these challenges and streamline financial operations, a comprehensive overhaul of the financial systems was undertaken. One key solution was the introduction of Xero, a cloud-based accounting platform that served as a central hub for financial data. By adopting a single system, the company gained greater efficiency and consistency in financial management.

To enhance performance tracking, multiple tracking categories were implemented within Xero. This allowed the company to assess the performance of individual shops and income streams more effectively. Additionally, the use of project management tools within Xero enabled the evaluation of profitability for each shop build project, providing insights to improve financial outcomes in this area.

Financial Discipline

Furthermore, the implementation of financial discipline across the entire business played a crucial role in transforming financial operations. This discipline ensured the accurate identification and classification of all company outgoings, leading to a more comprehensive understanding of the financial health of the business.

Financial discipline involved creating a clear process for ordering and approving business costs as well as the preparation, management and review of budgets on a regular basis. Finance models were also implemented for ad hoc projects and long term strategies. These coupled with the regular board meetings that had a structured agenda helped create a healthy challenge environment to maintain financial discipline. 

Value Impact

The adoption of streamlined financial systems and the introduction of financial discipline had a significant impact on the company’s operations and financial performance. The key value impacts observed were:

  • Greater Financial Discipline: The company gained the ability to identify and correctly classify all company outgoings, enabling better cost management and budgeting.
  • Improved Project Profitability: By utilising the project management tools in Xero, the company was able to address specific issues within project builds, resulting in improved profitability in this area.
  • Attracting Investment: The company’s strengthened financial systems and improved financial performance played a pivotal role in securing private equity (P/E) investment. The robustness of the financial data and transparency provided confidence to investors, paving the way for future growth opportunities.


This case study highlights the transformative power of streamlining financial operations within a Group of Companies operating in the franchise hospitality and retail sector. By implementing a complete overhaul of financial systems and embracing cloud-based accounting tools like Xero, the company experienced greater efficiency, enhanced performance tracking, and improved financial discipline. 

These changes not only addressed specific challenges but also attracted investment opportunities, positioning the business for future growth and success. Embracing technological advancements and best practices in financial management can be a game-changer for businesses seeking to optimise their operations and financial outcomes.