Sector: Ecommerce / retail
Services: Xero app review · Dext Ecommerce implementation · Inventory integration · Financial health check
The problem: manual processes, a failed integration, and 500 missing invoices
This business was managing a large inventory manually, and directors were processing hundreds of items by hand as the company grew. They’d adopted Unleashed to automate inventory management, but the integration with Xero wasn’t working. A third-party app meant to bridge the gap had failed. Around 500 sales invoices were left unprocessed, requiring manual creation and backdating. Subscription costs were rising. Time savings weren’t materialising.
What Ascentis did
The company came to us for a financial health check, which included a full review of their app stack. We identified the integration problem and introduced Dext Ecommerce as the solution: an app with native integration with Xero and the ability to pull sales and purchase data from multiple platforms, including WooCommerce, Amazon, Etsy, and eBay.
Dext Ecommerce served as the bridge between the company’s WooCommerce website and Xero, automating the generation of fully traceable sales invoices. Crucially, it could also retrieve up to two years of historical data so we could recover the missing records.
What changed
- Real-time, accurate sales data in Xero — no manual processing
- Around 500 previously manual transactions automated
- Management accounts producible within a week of month-end
- Sales director freed to focus on revenue-generating activities
- Increased revenue — the business was able to attend more sales exhibitions
- Reduced stress for directors, with proper financial visibility in place
The result
A business that was drowning in manual work and broken systems now has a clean, automated integration and real-time financial data. The health check paid for itself many times over.