Services: Process mapping · Xero health check · Recruitment support · Telleroo · ApprovalMax · DEXT · Tripcatcher
What the assessment found
Our Process Mapping and Health Check Assessment revealed substantial deficiencies in this client’s bookkeeping. The year-end accounts made things worse because the exercise was significantly slowed by inaccuracies that had to be worked through. And there was no dedicated accounts team to fix any of it.
The immediate challenge
While a new accounts employee was being recruited, the business still needed to function. Supplier payments had to be made. The backlog of management accounts needed creating. The bank needed information. The opening balance sheet had errors that had to be corrected. Cut-off adjustments were needed to make monthly results meaningful.
We handled all of it in the short term while simultaneously helping the client build the infrastructure to manage it themselves going forward.
What we put in place
- Recruitment assistance to find and bring in a new accounts team member
- Telleroo implemented to streamline and automate payroll payments
- American Express bank feeds for accurate, timely bank reconciliations
- ApprovalMax introduced for a robust purchase approval process
- DEXT implemented for efficient purchase invoice and receipt processing
- Tripcatcher introduced to improve the efficiency of mileage claims
- Credit card records reconciled and brought up to date
What changed
- Significantly improved quality of financial information
- Streamlined processes with new systems, reducing manual effort
- Robust financial infrastructure in place, reducing the risk of errors going forward
The result
A business that was in reactive crisis mode is now operating with proper systems and a capable team. The Process Mapping and Health Check found the problems. The work that followed fixed them.